Terms of Service
Please read these terms carefully before using our services
Introduction
Welcome to Aadi Ethnic. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
About Aadi Ethnic
Aadi Ethnic is a women's ethnic wear manufacturer based in Surat, India, with over 15 years of experience in the industry. We specialize in manufacturing and selling women's ethnic wear through offline channels and our online platform.
Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years of age, or using the website under parental guidance
- You are providing accurate and truthful information during login and checkout
Account & Login
- Users are required to log in using Google authentication to place an order
- You are responsible for maintaining the confidentiality of your account
- Aadi Ethnic is not responsible for unauthorized access due to negligence on the user's part
Orders & Confirmation
- Placing an order on the website does not require immediate payment
- Once an order is placed, an Order ID is generated
- A selling executive will contact you via WhatsApp to confirm product details
- Orders are processed only after customer confirmation
Aadi Ethnic reserves the right to cancel orders in case of incorrect information, unavailability of products, or non-response from the customer.
Pricing & Payment
- Product prices are listed on the website for reference
- Payments are collected manually via UPI or bank transfer after order confirmation
- Aadi Ethnic does not collect or store payment information on the website
Online payment gateways may be introduced in the future.
Shipping & Delivery
- Orders are shipped after successful payment confirmation
- Delivery timelines may vary depending on location and courier partner
- Tracking details are shared via WhatsApp once the order is dispatched
For detailed information, please refer to our Shipping Information page.
Returns & Exchanges
- Returns are handled manually and personally by our team
- Return requests must be raised within 24 hours of delivery
- Eligibility depends on product condition, size issues, or genuine concerns
Aadi Ethnic reserves the right to approve or reject return requests.
User Responsibilities
Users agree not to:
- Misuse the website or services
- Provide false information
- Engage in fraudulent or abusive behavior
Any such activity may result in order cancellation or account restriction.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Aadi Ethnic and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Aadi Ethnic shall not be liable for:
- Delays caused by courier partners
- Issues arising from incorrect customer information
- Indirect or consequential damages
Modifications to Terms
Aadi Ethnic reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page and will take effect immediately.
Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India.
Contact Information
For any questions regarding these Terms of Service, please contact:
support@aadiethnic.com