Returns & Exchange Policy
Our Returns Approach
At Aadi Ethnic, customer satisfaction is important to us. As part of our personalized service model, returns are handled in a manual and assisted manner to ensure clarity and fairness for both sides.
Return Eligibility
You may request a return under the following conditions:
Return Timeframe
Return requests must be raised within 24 hours of delivery
Requests made after this timeframe may not be accepted.
We recommend checking the product immediately upon delivery.
How to Initiate a Return
Contact Selling Executive
Contact the selling executive who assisted you with your order (via WhatsApp or call)
Share Details
Share details of the issue along with images or videos, if requested
Team Review
Our team will guide you through the next steps. All return requests are reviewed individually to ensure a fair resolution
Return Process
Once a return request is approved:
- Our team will guide you on pickup or return instructions
- The product must be returned in its original condition, unused, and with all tags intact
- Further steps will be communicated clearly by the selling executive
Exchanges
Exchanges, if applicable, are handled on a case-by-case basis, depending on product availability and the nature of the issue.
Important Notes
- Products showing signs of use, damage after delivery, or missing tags may not be eligible for return
- Final approval of returns or exchanges rests with Aadi Ethnic
- This assisted process helps us maintain quality and customer satisfaction
Need Assistance?
For any return-related questions, please reach out to us:
support@aadiethnic.comOur team is always here to help.