We're Here to Help
At Aadi Ethnic, customer satisfaction is at the heart of everything we do. Whether you have a question about a product, an order, sizing, or need assistance at any stage of your shopping journey, our team is always happy to assist you.
Get in Touch
The easiest way to reach us is via email. Our support team reviews every query carefully and ensures you get the right guidance.
B-123, Sector 12, Surat, Gujarat, India
You Can Contact Us For
Product Details
Questions about products or styling
Order Queries
Order-related questions or assistance
Shipping & Delivery
Shipping or delivery assistance
Returns & Size
Returns or size-related concerns
General Feedback
Feedback or suggestions
Order & Product Assistance
Once you place an order, our selling executive will personally connect with you on WhatsApp to:
- Share real product images
- Confirm order details
- Assist with payment and delivery
This personalized approach ensures clarity, transparency, and confidence before every purchase.
Returns & Support
If you need to initiate a return or have any concerns after delivery:
- Please contact the selling executive who assisted you with the order
- Our team will guide you through the process step by step
(For detailed policies, please refer to our Returns & FAQs pages.)
Our Background
Aadi Ethnic is a women's ethnic wear manufacturer based in Surat, with over 15 years of experience in the industry. Backed by a team of 100+ skilled professionals and trusted by 15,000+ offline customers across India, we are now bringing our expertise to the digital space, while keeping the personal touch intact.
We Value Your Feedback
Your feedback helps us grow and improve. After order delivery, our team may reach out to understand your experience and request a rating, your insights truly matter to us.